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Operations
Operations

A constant and widespread monitoring across the national territory

When organization, expertise, and passion make the difference



The system that ensures presence and continuity

The continuity of public radio and television broadcasting—a mission-critical service—is guaranteed by the presence of 21 offices and local teams, solid maintenance engineering, National Control Centers operating 24/7, and dedicated cybersecurity functions.

Territory

The territorial organization, divided into 21 operational offices across 20 Regions, ensures maximum efficiency in the management and maintenance of production sites throughout Italy. Rai Way's territorial teams work every day to ensure maintenance, control, and quality of services, guaranteeing continuity and efficiency in every area.

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Control centers

Rome and Milan are home to Rai Way's two control centers: the Transmission Network Operations Center for transmission, and the Broadcasting Network Operations Center for broadcasting. Operating 24/7, they guarantee constant monitoring, service quality, and operational continuity.

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Cybersecurity and SOC

Cyber defense is entrusted to the Cybersecurity structure and the Security Operations Center. Constant monitoring, incident management, and collaboration with national institutions ensure system resilience and service continuity even in the event of critical incidents.

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Maintenance engineering

Reliability, availability and safety of radiant systems and infrastructures are ensured by the technical, organisational and management skills of the Maintenance Engineering.

The reliability, availability and security of the plants and radiating infrastructures are ensured by the technical, organisational and managerial expertise of the Maintenance Engineering department.

Our maintenance engineering develops targeted strategies to prevent breakdowns, optimise processes and ensure maximum operational efficiency.

The main activities include:

  • definition of corrective, preventive, predictive and proactive maintenance strategies;
  • cost optimisation throughout the life cycle of assets;
  • performance monitoring (OEE - Overall Equipment Effectiveness, MTBF - Mean Time Between Failure, MTTR - Mean Time To Restore);
  • introduction of innovative technological solutions to reduce inefficiencies and increase the overall efficiency of the system.






A certified operational approach

Our Operations, in addition to handling complex technical issues in the area, are the point of reference for internal regulations relating to safety and environmental aspects and regulations for the operation of assets.

In this area, ISO 9001 certification for the maintenance organisation, as well as ISO 14001 for environmental management and ISO 45001 for health and safety, are managed through an Integrated Environment, Health and Safety Management System.

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News and press releases

All the news and official releases from the Rai Way world

NEWS
Territory
NEWS
Control centers
NEWS
Corporate cybersecurity